Frequently Asked Questions
When am I able to move into my unit?
If we have a space available that meets your needs, feel free to reserve a unit online or contact the office. We can get you set up for a move in anytime during normal access hours.
What documentation do I need in order to rent a space?
Please have a valid government-issued photo ID. For example, a driver’s license, state ID, or passport.
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis, but keep your unit for as long as you need.
How do I make a payment on my unit?
You are able to pay through the office over the phone or in person as well as the pay online tab on the website. You can also create an account and sign up for autopay and your payment will be automatically deducted from a checking account.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, and Discover.
Am I able to purchase a lock?
We have both key lock and combonation locks available for tenants.
How do I determine which unit size to rent?
Use the unit size calculator location under the size guide page or call the office at (623) 469-7717 for assistance.
What am I not allowed to store?
Tenants are not allowed to store liquids, explosives, flammable liquids, toxic materials and perishables. Contact us if you have any questions regarding a specific item.
Is the facility safe and secure?
Yes, each tenant is given their own personal 4-digit gate code that isn't replicated . Enter anytime during our 6am - 8pm gate access hours. We also have video cameras that record all activity 24/7. Our exceptional security features help us maintain a safe and secure facility year-round.
